Support Center
Get help with orders, hardware issues, warranties, and account questions from our expert support team.
How Can We Help?
Choose the support channel that works best for you.
Call Us
Speak directly with a support specialist. Available Monday–Friday, 9AM–5PM EST.
+1 (416) 444-1881
Toll-free: 1 (866) 366-8324
Email Support
Send us your question and receive a detailed response within 1 business day.
support@serverandparts.caSubmit a Ticket
Use our contact form to describe your issue and we'll follow up promptly.
Open a TicketSupport Topics
Find the right resource for your issue.
Warranty Claims
Defective hardware, warranty coverage questions, or replacement requests.
View Warranty PolicyReturns & Refunds
Initiate a return, check refund status, or understand our return policy.
Returns PolicyFrequently Asked Questions
Quick answers to the most common questions about products and services.
Browse FAQsMaintenance & Support Plans
Questions about your hardware maintenance contract or support plan coverage.
View PlansTechnical Assistance
Hardware compatibility, configuration help, and technical specification questions.
Get Technical HelpSupport Hours
Customers with Premium 24x7 maintenance plans have access to round-the-clock support. Learn more about maintenance plans.