Privacy Policy

We collect information you provide directly to us, such as your name, company name, email address, phone number, shipping and billing address, and payment details when you create an account, request a quote, place an order, or contact our sales or support team.

We also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, pages viewed, and referring URLs, through cookies and similar technologies.

We use the information we collect to process orders and quotes, provide customer support, communicate about your account or purchase, and improve our website and services.

We may also use your contact information to send order updates, respond to inquiries, and — where you have opted in — send occasional product announcements or promotions. You can opt out of marketing communications at any time.

Our website uses cookies and similar technologies to keep you signed in, remember items in your cart, and understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings, though some parts of the site may not function properly without them.

We do not sell your personal information. We share information only with service providers who help us operate our business — such as payment processors, shipping carriers, and IT service providers — and only to the extent necessary for them to perform their services.

We may also disclose information when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

We use administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. Payment information is processed through PCI-compliant third-party payment processors and is not stored on our servers.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with our legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "last updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

If you have questions about this privacy policy or how we handle your information, contact us at sales@serverandparts.com or +1 (416) 444-1881, or visit our Contact page.