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Ordering & Products
We sell both new and certified refurbished enterprise hardware. All refurbished equipment is thoroughly tested, cleaned, and inspected before shipping. Each listing clearly indicates whether the item is new or refurbished.
We carry all major enterprise OEM brands including HPE (Hewlett Packard Enterprise), Dell, Cisco, IBM, Lenovo, Juniper, NetApp, EMC, Aruba, and Brocade, among others.
Absolutely. Our procurement team can source most enterprise hardware on request. Contact us with the specific model, part number, and quantity you need and we'll get back to you with availability and pricing.
Yes. We offer discounted pricing for bulk and recurring orders. Contact our sales team to discuss your requirements and receive a custom quote.
Shipping & Delivery
Domestic (Canada) orders typically ship within 1 business day for in-stock items. Delivery takes 1–7 business days depending on your location and selected shipping method. International shipping times vary by destination.
Yes, we ship to over 60 countries worldwide. International shipping rates and estimated delivery times are provided at checkout or by contacting us directly for large orders.
Yes. You will receive an email with tracking information as soon as your order is shipped. You can track your package through our carrier partners (FedEx, UPS, Purolator, or Canada Post).
Warranty & Returns
All servers include at minimum a 30-day basic warranty. Newer generation servers may include up to a 1-year warranty. Extended maintenance plans for 1, 3, or 5 years are also available for purchase.
Contact us within 30 days of delivery to initiate a return. We'll provide a Return Merchandise Authorization (RMA) number and instructions. Items must be in original condition. See our Returns & Warranty page for full details.
If your item arrives damaged, contact us immediately with photos of the damage and packaging. We'll arrange a replacement or full refund at no cost to you. All shipments are insured.
Services
We offer Hardware Maintenance & Support plans, IT Asset Disposition (ITAD), Datacenter Upgrade consulting, Cloud Migration Setup, and Hardware Procurement services for enterprises.
Yes. Our maintenance plans cover EOL and post-warranty hardware that major OEMs no longer support. This allows you to extend the life of your existing infrastructure significantly.
Our field engineering network covers 60+ countries and 12,000+ locations. For on-site installation, maintenance, or break-fix services, contact us to discuss coverage in your area.
Account & Orders
Log in to your account and visit the Orders section to see real-time order status and tracking information. You can also use the tracking number sent to your email.
We accept major credit cards, bank transfers, and purchase orders for qualified business accounts. Contact us to set up a net-30 account for your organization.
You can submit a quote request through our Contact page or Request a Quote form. Alternatively, call us directly at +1 (416) 444-1881 and our sales team will prepare a formal quote.
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